Location/place: Karnal(Haryana)
Name of company/service: State bank of India
“I No.13960457F Retired HAV RAMPAL is an account holder in your bank. My account No.20035651704(DSP). I withdraw Rs25000 on 3.3.2011 from my saving account but Rs22000 were wrongly transferred from my account on 3.3.2011 by bank.The money was transferred to Prabha Devi Account no.30735432115 SBI,Sujangarh.My ATM card No is.6220180113200287754/374768.
By querrying SBI Model Town,Karnal Manager informed that the money was not tranferred by my ATM card.
Please clearify the mistake and credit the amount deducted from my account(Rs 22000).
I also sent the written complaint by registered post on 3rd may,2011, for which no reply was recieved.
I know the above said transaction has been carried but was not carried by me and neither using my ATM card.I have enquired from Prabha devi(i dont know her) she told that no such transferred has been done. I got this information from SBI,Sujangarh.
I have posted my complaint earlier also but is yet not solved and no satisfactory response has been recieved till date.
Please inform me about the progress of my complaint asap.
I have enquired from the nearby branch about this transaction and they told me that the transaction was carried through some other card and not by using my card.My card no. is stated above.
Please try to solve the problem.
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