Airtel not prviding 3G speed on 3G plans

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10 responses to “Airtel not prviding 3G speed on 3G plans”

1. 

   Airtel Presence

   May 9, 2013

   Namaste Mr. Jirawla,

   This is to inform you that your concern listed on 09 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

   For any queries you may have you can also get in touch with us at [email protected].

   Regards
   Saurav Ahlawat
   Airtel Presence (Airtel Customer Service Team)
   Bharti Airtel Ltd
   [email protected]

   Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

   Twitter – http://www.twitter.com/airtel_presence
   Facebook – http://www.facebook.com/bhartiairtelltd
   Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
2. 

   Abhishek

   May 10, 2013

   Hello,

   You are apologizing from last 15 days. I am facing problems from last 18 days. No response yet from your side. This has been ridiculous. You are torchering a customer of yours. I want the resolution as soon as possible and refund.

   Regards
   Abhishek
3. 

   airtelpresence

   May 12, 2013

   amaste Mr. Jirawla,

   Further to our discussion dated 09 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

   We assure you that we are committed to resolving the issue to your satisfaction.

   For any queries you may have you can also get in touch with us at [email protected]

   Regards
   Rakesh Ranga
   Airtel Presence (Airtel Customer Service Team)
   Bharti Airtel Ltd
   [email protected]

   Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

   Twitter – http://www.twitter.com/airtel_presence
   Facebook – http://www.facebook.com/bhartiairtelltd
   Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
4. 

   Abhishek

   May 12, 2013

   Hello,

   Because of you guys I am facing losses in my business.
   Please refund me my money of intruments and the 3G charges. I am fed up of the connections given by you.
5. 

   Abhishek

   May 14, 2013

   Hello,

   Still No resolution.
   No Satisfaction.
   I want my money refunded.

   Regards
   Abhishek
6. 

   Airtel Presence

   May 16, 2013

   Namaste Mr. Jirawla,

   We would like to inform you that your concern listed 09 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [email protected].

   Regards
   Sandeep Kumar
   Airtel Presence (Airtel Customer Service Team)
   Bharti Airtel Ltd
   [email protected]

   Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

   Twitter – http://www.twitter.com/airtel_presence
   Facebook – http://www.facebook.com/bhartiairtelltd
   Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
7. 

   Yogesh Aggarwal

   April 7, 2014

   I am writing to express my frustrations with a recent experience, from last 25 Days 3G services was not working on my Sim card so, I called No. of time to the customer care center every time they give me a different ans however none of the ans worked for me at last one of customer care executive said your Airtel Sim is old one you need to change that, couple of days before I changed that as well but that didn’t worked for me again. Once again I called customer care center this time they have different excuse that your 3g settings have not been set from our technical department so he logged my complaint and said the issue will get resolve within 1 day. It is already been 3 days and the issue is still there moreover not i am not even able to send or receive the messages. I do not understand what is the reason behind this but this is very disappointing for me as a Airtel customer. I am using this airtel no from last 4 years. My no is 8527618684
8. 

   Krishnasamy

   April 7, 2014

   Location/place: Chennai:Sembakkam
   Name of company/service: Airtel

   Hello,
   I have activated airtel 3G plan of Rs. 255/- and i got 2 GB 3G data. But the speed which i am getting is very less Mbps or showing most of the time 2G network which is not acceptable. The 2G also is not working properly.
   My airtel number is 9994587089.
   Compliant No: PR022300008, PR022300245
   I have launched more than 2 complaints in the customer care and called airtel alot of time but there is no resolution of the complaint till now instead of they were closed the complaint.
   They are not able to resolve the complaints and even not giving appropriate replies.
   This plan comes with the validity of 28 days and i have not got 3G.Finally I am not getting appropriate speed and no resolution on the part of airtel.
   Please take my application into consideration.

   Regards
   Krishnasamy
   [email protected]
9. 

   Anusha

   February 29, 2016

   My no is 8600685848
   My 3g is not working
   Repair it
10. 

    Bandana

    April 15, 2016

    Hi
    My Airtel 3G is not working from last 15 days. I reported to Airtel customer care but they are not able to resolve my issue. They disconnected the call or they said there agreement is going on between Vodafone and Airtel. I requested for a complaint more than 10 times. Still my 3G issues is not resolved. Even customer care people are not giving any proper solution. I invested more than 600 rs/- for my 3G data uses but all are useless not getting 3G service. Please take this note to resolve this at earliest.