Location/place: NEW DELHI
Name of company/service: AIRTEL MOBILE
I HAVE GOT A CALL FROM AIRTEL CUSTOMER CARE REGARDING ABOUT CONVERT MY NO.9899789959 FROME PREPAID TO POSTPAID THE PERSON WHO HAVE CALL ME NAMED POOJA 9891596200 SHE HAS TAKE rS 250/- CHARGES FOR CONVERT THE NO. BUT THEY DONT HAVE CONVERT MY NO. PREPAID TO POST PAID WHENHH I CALL TO POOJA SHE SHAYING EVEN WE DONT CONVERT YOUR NO.AND DONT GIVE MONEY BACK.
Namaste Mr. Kumar,
This is to inform you that your concern listed on 08 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [email protected].
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Namaste Mr. Kumar,
Further to our discussion dated 08 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [email protected]
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Kumar,
We would like to inform you that your concern listed 08 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected].
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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