MISGUIDANCE OF POSTPAID PLANS

Location/place: MOHALI PUNJAB

Name of company/service: TATA DOCOMO

DEAR SIR, I WOULD LIKE TO FILE COMPLAINT AGAINST M/S SAMARAT ENTERPRISES, PLOT NO:405, FIRST FLOOR, INDL AREA, PHASE-2, CHANDIAGRH, WHO IS DISTRIBUTOR FOR TATA DOCOMO MOBILE CONNECTIONS, THEIR EXECUTIVE HAD TOLD ME 1299 RENTAL PLAN WITH ALL FACILITIES FREE: FREE INCOMING AND OUTING ALL INDIA AND DATA USAGE IN HOME AND ROAMING IS FREE ON DOCOMO NETWROK. DOCOMO NETWORK IS AVAILABLE IN HIMACHAL PRADESH, DELHI, PUNJAB, HARYANA AND UP, BUT FACT IS THAT DOCMO DIDN’T HAD GSM NETWORK IN HP AND DELHI. I HAD TO PAY EXCESS AMOUNT OF BILL EVERY TIME AND NO BODY FROM THE AGENCY IS LISTINGIN TO COMPLAINS. INFACT THERI EXECUTIVE MR. SUMIT DIDN’T GIVE ME COPY OF CAF FOR AND DIDN’T RESPONDE TO MY COMPLAIN, I VISITED DOCOMO STORE BUT THEY TELL THEY ARE HELP LESS.KINDLY CONTACT AGENCY.
KINDLY HELP ME FROM PAYING OVER BILLS.


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