Location/place: New Delhi

Name of company/service: TATA DOCOMO

This is RAGHAVENDRA B C/o L&T SUCG JV,DMRC CC 05 project, DMRC CC 05 project,CAG park,Near manak bhawan,ISI Building,ITO,New Delhi-110002.
I have had a Tata docomo voice coneection 3 to 4 months back & the number is 9266601028 & I used this for the next one month & later I had requested to disconnect the same by calling your customer care & then your CC person told me that the number has disconnected by adjusting the remaining payment with the security deposit. But two months later I got a legal notice to pay the balace payment of Rs. 3068 & even I got a call from a court person (mob : 9718698282) and then by a lawyer named Mr. Rakesh (Mob : 9716366330) & he told me that you just pay the payment of Rs.3068 & your number has already been disconnected & you no need to give any special request to disconnect the same & accordingly I have made the payment of same amount and the receipt no. for the same is 50182114. But now after 1.5 months making this payment I am getting call from customer car that your number is not yet closed & you need to pay Rs.1635 balance bill amount.earlier to this ones i have already lodged a complaint regarding this via your website & the complaint number for the same is 661471 but i didn’t get any response this complaint.
I called the Lawyer Mr .Rakesh but he is telling me not pay anything & if any legal issue comes I will take care of the same.so what should I do now. Kindly help.

Thanks & regards,

Raghavendra B
Mob : +91 8130891230


Comments

2 responses to “BILL Rs.5000”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Dear Customer,

    We tried to speak to you personally on your number to understand your concerns regarding the disconnection issue. However, we are unable to contact you, since your call was not reachable.

    Hence, we would like to inform you that as per our records we found that your number is disconnected on 03-APR-2013 due to non submission of documents and request you to visit any of your nearest Tata Docomo outlet in this regards.

    Thanks and Regards,
    Customer Care
    Tata Docomo.

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