UNAUTHORIZED DEDUCTION FROM BALANCE IN THE NAME OF VALUE ADDED SERVICES

Apr 25, 2013

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Location/place: MEERUT

Name of company/service: T24 PREPAID MOBILE SERVICES

DEAR SIR,
THE COMPANY IS MAKING MAKING UNAUTHORIZED DEDUCTION IN THE NAME OF VALUE ADDED SERVICES e.g.-
1.on 19/04/2013 deducted RS. 10/-IN THE NAME OF BREAKING NEWS ALERT PACK.

2. ON 24/04/2013,DEDUCTED RS. 19/- IN THE NAME OF STORY BEHIND THE INVENTION PACK.
THEASE I HAVE NEVER ASKED FOR.

MY MOB. NO. IS 9045867305

KINDLY ARRANGE TO GET THE BALANCE BACK IN TO MY ACCOUNT
VISHAL MATHUR
35,SOMDUTT VIHAR
MEERUT,UP
INDIA
250004

Comments

2 responses to “UNAUTHORIZED DEDUCTION FROM BALANCE IN THE NAME OF VALUE ADDED SERVICES”

Future Group Care

April 29, 2013

Dear Vishal,

Hi, I am Priya from Future Group. This is to inform you that we have taken a note of you issue and your details have been forwarded to the concerned team. They will get in touch with you soon.

Regards,
Priya
Future Group Care
Future Group Care

May 10, 2013

Dear Vishal,

This is to inform you that we have sent your request to the concerned department for credit adjustment. The credit adjustment will be done if you are found to be eligible. In case of any further queries you can get in touch with me at [email protected] and I shall be glad to assist you. Thank you for the time taken by you in sharing your concern with us. Your feedback will help us to serve our customers better.

Regards,
Priya
Future Group Care

UNAUTHORIZED DEDUCTION FROM BALANCE IN THE NAME OF VALUE ADDED SERVICES

Comments

2 responses to “UNAUTHORIZED DEDUCTION FROM BALANCE IN THE NAME OF VALUE ADDED SERVICES”

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