charged money

Location/place: LONAVALA

Name of company/service: IDEA

I received some SMS on my mobile number 9850518387 which i shortly i recieve an sms from IZ-ideaCMS that i have charged 20 rupees for downloading some videos from XINLABS. My Mobile was connected idle to edge service and I have not done any surfing not downloaded any videos from the so calledservice.
I havn’t subscribe that kind of
service in past. I tried
lodging a complaint at idea
customer care but executive denied
registering the complaint as according to
him I have downloaded videos hence the
charge.
and then I searched on google I found
lots of people got that problem too. service from that side in past.


Comments

One response to “charged money”

  1. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We wish to inform you that your complaint for Wrong deduction related issue has been initiated with us; under reference number 1-33945931671 and you shall hear on the same at the earliest.

    Regards,
    Idea Cellular

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