Location/place: Bangalore
Name of company/service: Skoda Rapid
Dear All,
I had one bad experinece buying SKODA RAPID which I want to share to everybody so that they can avoid losing money, I bought skoda rapid on march 1st week of 2012 and its going to be 1 yr 1 month which has run 32000 kms, 15days before the clutch below very hard and i spoken to service center TAFE ACCESS LTD they said there will be some block in the clutch and they ask me to leave the vehicle for service, even I was planing to leave bcoz the time has come for 2nd service, I left the vehicle for service on Aprial 1st week 2013 next day I got the call, they said clutch plate has gone you have to change it, I was shoked not even 1year old vehicle and its single use vehice how come it will be when I asked they are saying we dont have any idea and you have to change clutch plate the cost will be Rs.70,000/- , the time of buying vehicle they said part we are giving three year warrantly if any thing happen will replace, when I ask now they are saying no replacement you have to pay… on the same I made a complaint to TAFE ACCESS LTD Sales center but whenever we call they say we are busy or in the meeting will call back till today I am did not received any reply from their desk.. i am realy fedup with this kind of service from skoda Dealers & service Center, they are one of the worst in the market. So my request is dont prefer skoda vehicle or skoda rapid their part are not quality oriented and after sales service is the worst.
before buying SKODA RAPID i had discussed with many people about their qaulity & Service everybody said their are one the worst company in service, but I bought Skoda car bcoz the sale executive commited that we are changed now and will give the quality service and he gave list of mobile number, when we call now everybody say we are busy will call you later…
this my experience i share with you all pls beware of skoda Cars & Service Center their are cheater and the know how to suck our blood.
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