Location/place: delhi

Name of company/service: bharti airtel

hi,

my company has taken corporate connection from airtel.some sales person visit to our office and give that corporate connection.we told him that currently we dont need that but he told me just do all the formality.if you dont need it we will give it to safe custody and there would be no charge for that.we told him that we dont need that.he told me that we have some target and all.so please take this and there would be no charges.after one month and two month i called him up but he did not response.then i talk to customer care they said me that it was totally miscommitment.just drop a mail to close the account and said to do the last dur amount and surrender all that no to head office.i did all the procedure and write mail to airtel lots of time,surrender their no.paid last due amount.after that many of executive come to office for payment i told them all that and they take print out and said that it will closed.but still i received sms regarding that.they harassed me mentally many times.so please take the action against him.connectio was by name of shakti plas industries


Comments

2 responses to “fake amount”

  1. Namaste (Shakti plas),

    This is to inform you that your concern listed on 20 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste (Shakti plas),

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected].

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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