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SERVICE TERMINATION COMPLAINT

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AdminPost
in ,

Location/place: PUNE MAHARASHTRA

Name of company/service: TATA PHOTON+ BROAD BAND SERVICE

I had emailed to [email protected] for disconnection of my TATA DOCOMO Service No 9225601080 before six month, because it was not in use and had paid all dues at that time. they replied me to do disconnect my service permanently, i have no due and will not generate any bill further. after sending requests again and again they did not disconnected my service till now and generates bills and call me to pay bill continuously. please solve my problem.

Thank you
Regarding
Ganeshmal D. Choudhary
cell : +91-9850074066

Comments

2 responses to “SERVICE TERMINATION COMPLAINT”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata Docomo Avatar
    Tata Docomo

    “Dear Customer,

    We tried to speak to you personally on your number to understand your concerns regarding billing issue. However, we are unable to contact you, since your call was not reachable.

    Hence, we would like to inform you that there is no wrong billing and you have been charged correctly as per your usage and rentals and there is an outstanding amount of Rs. 1326 in your account and no issue.

    Thanks and Regards,
    Customer Care
    Tata Docomo

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