defective device tata photon

Location/place: Laxmi Nagar

Name of company/service: Tata Photon

I have purchase Tata photon device on 8 april and that the dealer promised to activate this device within a day.but he didn’t make his promise and it activated after three days by making a lot of call to him.

now the device they give me is not okay as it get installation problem bcoz i hv confirmed this by the customer care and they told me to talk to ur dealer and change it.
now i am trying to call dealer on his number, his executives but no one is picking up my call.
i have urgent use of this device but not getting any positive reply.help me to solve this problem.
Here is the name and number of the dealer
Nitin
9212782136
Rohini


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