Location/place: Bangalore
Name of company/service: XOLO
I have lodged a complaint regarding
“Haptic Feedback(vibration)” on 21st March 2013 and the mobile has delivered to the service center on 25th March 2013.
From then, whenever I call the XOLO Customer Care number (1800-30-100-104), they say that “the mobile is still under repair, please wait for 48 hours the mobile will be dispatched”. And when I spoke with the Floor Manager, name ASHPAL he said that “the backend people are saying the mobile is still under repair and we cannot do anything for that”. Still I didn’t receive my mobile back.
My Mobile details are,
IMEI Number: 911202500049200
Case Id(complaint number): 310000024306
Please help me for getting my mobile back.
From,
Prashanth
([email protected])
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