Location/place: PUNE BAVDHAN
Name of company/service: DISH TV
Dear
My VC number 01517220247
I am totally frustrated of dish TV services and bad behavior of customer care executives and also cheating of Dish TV.
i have done recharge of rupees 255 on 6 April 2013 validity for 1 month and also i have changed my plan from rupees 380 which is super platinum to 255 rupees super gold pack
after calling four times to customer care and i have received message 2 times,first is your super platinum expire date is 18 April 2013 after talking to customer care for half an hour from 12:00 am to 12 30 am in the night on 7 April 2013 and then i got a message again that your plan will expire on date 24th April 2013 of Super gold plan.
But i have paid for month.and cycle should be from 6th April to 5th may 2013 according to plan. and i have purchased Dish TV with one month pack free of super platinum pack on 9th march 2013 and it should get expire on 8th April but it got expired on 28th march 2013 then i have called to customer care, n i have sent proofs of purchasing so they have extended for 3 to 4 days.
and now customer care executive is telling right now that your 21 rs will get deduct.
i am totally frustrated with all this rubbish deduction.
kindly do the needful and please help me.
Prashant Thakre
7304844943
[email protected]
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