national insurance co.-not giving reimbursement

Location/place: delhi

Name of company/service: national insurance co.

The below mentioned case is started from Dec12 to till date ie , 5th April 13.

I want to esclate this matter about How National Insurance Co. is managing its work when no body bothers about any insurer , nor there papers are uptodate. This is clerly negligence of work from the officials who signed documents.

1.Tel. No. printed on papers replied with “does not exist”
2. no time frame for agents to submit there papers, agents dont pass complete information and signed the documents.
3.I cards not made on time and when forced to send the I cards , issued with diff. addresses.
4.no time bar fixed for any claim to be settled.
5.what action have been taken to the agent who lingered on this case from so long and not submitted papers at all.
6.information passed to Insurer in parts and dont settle any case timely.
7.long time of harrassment faced by Insurer with such a reputed co. Like National Insurance, which is not accepted under any law.

Now , with a small issue the whole cycle is stuck and insured person suffers long time of harrassment from Dec.12 to till date .

Please mention whether the co. is in position to release the cheque or not , or if not , under what section , and conditions.

I am surprised to know when I got a mail from Ms.Vandana that I am not the insurer and not communicate on behalf of Insured person , who is illetrate and not able to communicate properly. There is no section or legal proceeding are there , who say that only insured person will communicate to the co. This case will now send to consumer forum for futher investigations about who is reponsible for all these delays and why.All the written mails are proof that its a very long time , when a illetrate insured person dont got its claim.

Vinod Kumar
Member of Consumer forum
M.No.13360
Mobile No.9818739184

Ms.Vandana

The whole case is submitted from december 12 to the agent Mr.Gaurav Anand and till date , insurer dont get the right cards and right payment.

This problem arises due to Lack of Knowledge of your National Insurance Agent Mr.Gaurav Anand whose all the details are given from the first mail , the said person is not so qualified to question the agent and he dont even issued his mediclaim cards to him, despite of seveal efforts from us the said person got the cards.
The whole problem is stuck with the agent only , and when talked directly with the higher officials , agent Mr.Gaurav submitted the orginal papers to Alankit , National insurance people dont take any action against such agents and only linger on the matter for sorting the things

If a peson dont have balance in the account , he dont get the cheque book from bank . and the account of his wife and details are already sent . Under what condition you will issue the cheque and why the same is not being release in his wife’s account.please clerify .

the said details are already sent as per your requirement

plz see

……………………………………………………………………………………………………………………………………………………………………………………………………………………………….

my cheque book is completed and it will take long time to issue new cheque book from the bank , When all the said details are sent from last week , then why this thing is told today ? Secondly, you have written that :

Respected Sir,
The case has been sent to accounts as per the information from the TPA .
It is requested that kindly provide the bank details needed for NEFT TRANSFER as soon as possible as there is no attachment in the trail mail

So details of NEFT are sent same day. The cancelled cheque and pass book copy is alrready sent with the name of Asha who is the patient herself and my wife , under what circumstances , you release the payment , if the insurer dont have cheque book facility , write clearly , will response to you.

All

Why this thing is told to consumer in parts when all the things are arranged and discussed at the very first step , this simply means , that they (national Insuarnace people ) want to linger on the matter or they dont have clerification about the documents to be submitted .

—– Original Message —–
From: [email protected]
To: [email protected]
Cc: [email protected] ; [email protected] ; [email protected]
Sent: Friday, April 05, 2013 11:30 AM
Subject: Fw: Re: Fw: Re: Re: Fw: Fw: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

Respected Sir ,
The same has been communicated to the insured telephonically . Kindly ensure compliance.
regards,

Dr. RIA BUDHRAJA

Administrative Officer ( Medical )

National Insurance Company Limited

DELHI Regional Office – 2

e-mail : [email protected]

landline no.. : 011-23637076

—–Forwarded by Ria Budhraja/DRO-II/NIC on 04/05/2013 11:14AM —–
To:
From: “DEEPAK VERMA[IN-DEL]”
Date: 04/04/2013 01:25PM
Cc: , ,
Subject: Re: Fw: Re: Re: Fw: Fw: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

Dear Madam,

Current status is SENT TO ACCOUNT ” .

Required cancel cheque in the name of Rajesh Taak but insured has submitted cancel cheque in the name of Patient ( Asha ) .

So please arrange to send us cancel cheque in the name of insured Rajesh Taak .

Warm Regards

Deepak Verma – Business Development Manager

Save the future of your health’s history…… www.recordxpert.com For Free Consultation call:- 1800 123 44 55

Alankit Healthcare TPA Ltd. | 2E/21 Jhandewalan Extension New Delhi – 110055 INDIA
(B) 011-4254 1234 / 2354 1234 (F) 011-4254 1201 / 2355 2001 | (M) 9582200609 (W) www.alankit.com | (E) [email protected]

Save Trees, Save Paper: “GO GREEN”

On 04/04/13 12:30, [email protected] wrote:

Please provide status as on date in the matter, as per trail mail.

With due regards,
VANDANA
Manager ( Health Cell)
DRO-II
Direct # 23549638
WAN# 360000231
# 9953091904

—–Forwarded by Vandana/DRO-II/NIC on 04/04/2013 12:29PM —–
To:
From: “vinod”
Date: 03/28/2013 03:46PM
Cc: , , , , , , , , , , , “LAXMAN SINGH RAWAT[IN-DEL]” , , , , , ,
Subject: Re: Re: Fw: Fw: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

(See attached file: cheque.pdf)

the same has been sent to Mr.Gaurav at its email address as per your requirement , and same is also send as attachement, having cancelled cheque and passbook scan copy.

Bank Name : State Bank Of India
Bank A./c No. : 31574585315
BANK BRANCH : (07783) SRINAGAR COLONY (DELHI) , BHARAT NAGAR ROAD, ASHOK VIHAR PHASE -II, DELHI-52
IFSC code SBIN0007783
BANK A/C HOLDER NAME : ASHA
—– Original Message —–
From: [email protected]
To: vinod
Cc: [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; LAXMAN SINGH RAWAT[IN-DEL] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected]
Sent: Thursday, March 28, 2013 3:07 PM
Subject: Re: Re: Fw: Fw: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

Respected Sir,
The case has been sent to accounts as per the information from the TPA .
It is requested that kindly provide the bank details needed for NEFT TRANSFER as soon as possible as there is no attachment in the trail mail .

regards,
Dr. RIA BUDHRAJA

Administrative Officer ( Medical )

National Insurance Company Limited

DELHI Regional Office – 2

e-mail : [email protected]

landline no.. : 011-23637076

—–“vinod” wrote: —–
To: “LAXMAN SINGH RAWAT[IN-DEL]” ,
From: “vinod”
Date: 03/28/2013 02:36PM
Cc: , , , , , , , , , , , , , , ,
Subject: Re: Fw: Fw: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

REMINDER III

—– Original Message —–
From: vinod
To: LAXMAN SINGH RAWAT[IN-DEL] ; [email protected]
Cc: [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected]
Sent: Saturday, March 23, 2013 11:10 AM
Subject: Re: Fw: Fw: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

REMINDER II

Please send the status of Reimbursement of Claim for the below mentioned claim no.

Rajesh Taak
mobile no.8882653656
—– Original Message —–
From: vinod
To: LAXMAN SINGH RAWAT[IN-DEL]
Cc: [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected]
Sent: 22 March, 2013 1:44 PM
Subject: Re: Fw: Fw: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

REMINDER
—– Original Message —–
From: vinod
To: [email protected] ; [email protected]
Sent: 22 March, 2013 11:22 AM
Subject: Re: Fw: Fw: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

Please send the status of Reimbursement of Claim for the below mentioned claim no.

Rajesh Taak
mobile no.8882653656
—– Original Message —–
From: vinod
To: [email protected] ; [email protected]
Sent: 16 March, 2013 11:41 AM
Subject: Re: Fw: Fw: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

Mr.Gaurav ./ Laxman

please find herewith attached scan copy of A/c No. and Cancelled Cheque with the Name Asha against the above said claim for policy no.

360300/48/12/8500003133 , and claim no. is NI-3-155624

Insured Name: RAJESH TAAK
Patient Name: ASHA
Claim No: NI-3-155624
Policy No: 360300/48/12/8500003133
Employee No:
Brief Diagnosis:
Hospitalization Period: 17/12/2012-22/12/2012

Rajesh Taak
mobile no.8882653656

Mr.Laxman

As per your requirement I have sent both letter for delay made by Agent of National Insurance in submission of original documents , which are followed up from three months and now received by you on dt. 7.3.13 , after the case is sent to Higher officials of National Insurance and X RAY FILM , its report . Now Please make it clear whether my claim is in process or not , if the same has any issues or clerity , send the same.

The case is of Dec 12 which is followed by me from three months for hospitalization of my wife Asha and now its finally with you. All the emails which are self explainatory clears the case of delay of submission of papers ,which is major requirement by you . So its a request again to kindly inform me in written in any case whether the claim is passed or not , because if the same is not passed I will put this case to some other agencies and officials for such clerifications.

trailing mails are self explainatory.

Rajesh Taak
mobile no.8882653656

—– Original Message —–
From: vinod
To: LAXMAN SINGH RAWAT[IN-DEL]
Sent: Monday, March 11, 2013 10:38 AM
Subject: Re: Fw: Fw: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

Please mention the address and person to whom X ray report is to be submitted and secondly , clear whether my mail from 1.2.13 is serving an evidence of timely sumission of my papers to Agent ? Or any I have to submit any letter for approval ? This complete case is sent to National Insurance also and action have been taken against the agent who is not submitting the papers to Alankit.

Below mail said the whole case.

Rajesh Taak
mobile no.8882653656

—– Original Message —–
From: vinod
To: LAXMAN SINGH RAWAT[IN-DEL]
Sent: Friday, March 08, 2013 4:06 PM
Subject: Re: Fw: Fw: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

i am sending the x ray film in orignal by tommorow , please mention where the same is to be sent.

Rajesh Taak
mobile no.8882653656

—– Original Message —–
From: vinod
To: LAXMAN SINGH RAWAT[IN-DEL]
Sent: Friday, March 08, 2013 4:04 PM
Subject: Re: Fw: Fw: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

Explaination as to why claim should not be rejected under section 11 of the mediclaim policy .

Mr.Laxman

My mail is self explainatory to any one , I am also making follow up of my papers which are handed over to Mr.Gaurav Anand agent code 7029 and making follow up in written from dt. 1.2.13 , mail is below . I have handed over all original documents to him timely within a week of discharge , but the same are not traced whether he deposited the same or not and besides several calls he dont respond, from last three months I am making mails to several authorities and proof is given below with names and dates. I think the case is delayed from agent side, I am not liable for any delay .

Rajesh Taak
mobile no.8882653656

—– Original Message —–
From: LAXMAN SINGH RAWAT[IN-DEL]
To: vinod
Sent: Friday, March 08, 2013 3:20 PM
Subject: Re: Fw: Fw: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

Alankit Health Care TPA Ltd.
Alankit House
2E/21, Jhandewalan Extension
New Delhi-110055
Ph No. : 42541256-60
Facsimile: Fax No. 42541266-67

WITHOUT PREJUDICE

Ref: TPA/VA/08/03/2013/309932/1
Date-08/03/2013

LETTER

RAJESH TAAK
M-18A /8A, WAZIR PUR ,J J COLONY ASHOK VIHAR ,
NEW DELHI,
DELHI-110052.

Insured Name: RAJESH TAAK
Patient Name: ASHA
Claim No: NI-3-155624
Policy No: 360300/48/12/8500003133
Employee No:
Brief Diagnosis:
Hospitalization Period: 17/12/2012-22/12/2012

Dear Sir/ Madam,

This has reference to your Claim Papers received by us on 07/03/2013 in respect of the above hospitalization. On persual of the papers, we observe that there are discrepancies and as such the following documents and information are required to enable us to process the above mediclaim further:-

1.Please explain as to why your claim should not be rejected under section 11 of the mediclaim policy as you have failed to submit your claim documents within 30 days from the date of discharge from the hospital. 2.Provide Xray film of the patient.

You are therefore, requested to please submit the above documents/ information within 7 days from the receipt of this letter. Please note that only on receipt of your above documents we will be able to process your claim further.

Your early and positive response shall be highly appreciated.

Thanking you and assuring of our best services always.

Yours truly,

Authorized Signatory

On 03/08/2013 02:53 PM, vinod wrote:

—– Original Message —–
From: [email protected]
To: [email protected] ; [email protected] ; [email protected] ; [email protected]
Cc: vinod ; [email protected] ; [email protected]
Sent: Tuesday, March 05, 2013 12:42 PM
Subject: Fw: Fw: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

Dear Concerns,

Please address the issue particularly looking to the alleged involvement of Agent Code 7029 Gaurav Anand. Prima-facie the complaint is against the Agent NOW.

Regards,

Narendra Thakur

MANAGER (S-IV) [Customers Relationship Management/Estate n Estb.]

NATIONAL INSURANCE CO. LTD, DRO-II

2E/9, Jhandewalan Extension [Near Metro Station]

NEW DELHI – 110 055

IP No.: 360000-211,

Phone No. 011 23526169

—–Forwarded by N K Thakur/DRO-II/NIC on 03/05/2013 12:31PM —–
To: , , , ,
From: “vinod”
Date: 03/04/2013 12:55PM
Subject: Fw: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

—– Original Message —–
From: vinod
To: [email protected] ; [email protected] ; [email protected] ; [email protected]
Sent: Monday, March 04, 2013 11:00 AM
Subject: Re: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

REMINDER

—– Original Message —–
From: vinod
To: [email protected] ; [email protected] ; [email protected] ; [email protected]
Sent: Friday, March 01, 2013 4:39 PM
Subject: Re: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

To

All
I have submitted all the orignal papers of Hospitalised bills with the name Asha for this policy has been submitted from last 7 days ie,12.2.2013 by the Agent Code 7029 Gaurav Anand , who filled a form signed from me and submitted to Jhandewalan Office. But I have talked to Reception Ms.Neena Madan , who verified and told me that till date we dont get the orginal papers with this name or any entry found in your database .

I request Senior Officers of National Insurance Co. Please verify at your end by the Agent -Gaurav Anand mobile no.9999253845 whether he misused all the papers or whatever the case is ,

This is a three months long struggle for orignal papers being not submitted by the Agent Gaurav Anand , Who will take action against such services.

Please take up the matter urgently, otherwise , I will take this matter to consumer forum very soon with all the details , and mails which are forwarded to persons there.

Rajesh Taak
mobile no.8882653656

—– Original Message —–
From: vinod
To: [email protected] ; [email protected] ; [email protected] ; [email protected]
Sent: Tuesday, February 19, 2013 3:03 PM
Subject: Fw: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

FOR REFERENCE

Claim papers not submittted till date by the agent 7029 Gaurav Anand

—– Original Message —–
From: vinod
To: [email protected]
Sent: Tuesday, February 19, 2013 2:40 PM
Subject: Fw: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

FOR REFERENCE :

Till date we dont get any response from the agent 7029 Gaurav Anand.All orignal papers submitted to him from last 3 months.

Mr. Rajesh taak

mobile no. 7838269017

—– Original Message —–

From: [email protected]

To: [email protected] ; [email protected] ; [email protected] ; [email protected]

Cc: [email protected] ; vinod

Sent: Monday, February 04, 2013 1:17 PM

Subject: Fw: Re: policy no. 360300/48/12/8500003133

Dear Concerns,

Kindly peruse the contents of below trailing mails emanated from the desk of: “vinod” [email protected] whereby the complainant seeks to air his grievance as regards non-receipt of photo I. Card(s) facilitating cashless treatment and in the absence of these cards he hospitalized his wife named Mrs.Asha in the hospital “North Delhi nursing Home” in Ashok Vihar in a hurry , whose original papers and discharge slip is also sent for reimbursement but till date he dont get his cards nor the claim is being processed till date . All the original papers are submitted through Agent Code 7029 named Gaurav Anand but no proper reply received till date. According to him he submitted all the papers.

Kindly find out as to where the matter is stuck up and see that the same is regularized at the very earliest. For the ease of ready reference, contact can be established with:

Mr. Rajesh taak

mobile no. 7838269017

While on the subject we find that Telephone numbers reportedly given on national insurance policy –TPA whose address is 205-208 anarkali complex , jhandewalan , always replied with ” tel. no. does not exist” , Tel. No. are 011-23610220 , 23610224 , 23611846,

This too may be examined and retrieved IMMEDIATELY.

Regards,

Narendra Thakur

MANAGER (S-IV) [Customers Relationship Management/Estate n Estb.]

NATIONAL INSURANCE CO. LTD, DRO-II

2E/9, Jhandewalan Extension [Near Metro Station]

NEW DELHI – 110 055

IP No.: 360000-211,

Phone No. 011 23526169

—– Original Message —–
From: [email protected]
To: [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected]
Cc: [email protected] ; vinod ; [email protected]
Sent: Monday, February 11, 2013 5:46 PM
Subject: Fw: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

Dear Concerns,

My straightforward question especially to attending health TPA as to what inhibits them to sort out the issue once and for all? I am looking forward to hear from them per return mail please.

Regards,

Narendra Thakur

MANAGER (S-IV) [Customers Relationship Management/Estate n Estb.]

NATIONAL INSURANCE CO. LTD, DRO-II

2E/9, Jhandewalan Extension [Near Metro Station]

NEW DELHI – 110 055

IP No.: 360000-211,

Phone No. 011 23526169

—–Forwarded by N K Thakur/DRO-II/NIC on 02/11/2013 05:41PM —–
To: N K Thakur/DRO-II/NIC@NIC, Vivek Bhatnagar/DRO-II/NIC@NIC
From: I Dasgupta/HO/NIC
Date: 02/11/2013 05:39PM
Cc: Kamlesh Vashist/DRO-II/NIC@NIC
Subject: Fw: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

Dear Thakur Saab

Your Operating Office has not responded to the complainant. Alrady 7 days are over and no response has gone to the customer on the status of his grievance. This is not at all acceptable. Pl ensure that a response on the status is sent to the complainant immediately.

Regards
Ishani

Ishani Dasgupta
Chief Manager
Head Office CRM Dept
Tel :: (033) 22815483
IP No :: 800003 217

—–Forwarded by I Dasgupta/HO/NIC on 11/02/2013 05:34PM —–
To: , , , , ,
From: “vinod”
Date: 11/02/2013 12:03PM
Cc: , ,
Subject: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

—– Original Message —–
From: vinod
To: [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected]
Cc: [email protected] ; [email protected]
Sent: Monday, February 11, 2013 11:50 AM
Subject: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

REMINDER I I I

Till date no action have been taken against this issue.

—– Original Message —–
From: vinod
To: [email protected] ; [email protected] ; [email protected] ; [email protected]
Cc: [email protected]
Sent: Tuesday, February 05, 2013 2:33 PM
Subject: Re: Re: policy no. 360300/48/12/8500003133 REMINDER

REMINDER II

—– Original Message —–
From: [email protected]
To: [email protected] ; [email protected] ; [email protected] ; [email protected]
Cc: [email protected] ; vinod
Sent: Monday, February 04, 2013 1:17 PM
Subject: Fw: Re: policy no. 360300/48/12/8500003133

Dear Concerns,

Kindly peruse the contents of below trailing mails emanated from the desk of: “vinod” [email protected] whereby the complainant seeks to air his grievance as regards non-receipt of photo I. Card(s) facilitating cashless treatment and in the absence of these cards he hospitalized his wife named Mrs.Asha in the hospital “North Delhi nursing Home” in Ashok Vihar in a hurry , whose original papers and discharge slip is also sent for reimbursement but till date he dont get his cards nor the claim is being processed till date . All the original papers are submitted through Agent Code 7029 named Gaurav Anand but no proper reply received till date. According to him he submitted all the papers.
Kindly find out as to where the matter is stuck up and see that the same is regularized at the very earliest. For the ease of ready reference, contact can be established with:

Mr. Rajesh taak
mobile no. 7838269017
& 9818739184

While on the subject we find that Telephone numbers reportedly given on national insurance policy –TPA whose address is 205-208 anarkali complex , jhandewalan , always replied with ” tel. no. does not exist” , Tel. No. are 011-23610220 , 23610224 , 23611846,
This too may be examined and retrieved IMMEDIATELY.

Regards,

Narendra Thakur

MANAGER (S-IV) [Customers Relationship Management/Estate n Estb.]

NATIONAL INSURANCE CO. LTD, DRO-II

2E/9, Jhandewalan Extension [Near Metro Station]

NEW DELHI – 110 055

IP No.: 360000-211,

Phone No. 011 23526169

—–Forwarded by N K Thakur/DRO-II/NIC on 02/04/2013 01:00PM —–
To: N K Thakur/DRO-II/NIC@NIC, Vivek Bhatnagar/DRO-II/NIC@NIC
From: I Dasgupta/HO/NIC
Date: 02/04/2013 11:16AM
Cc: Kamlesh Vashist/DRO-II/NIC@NIC, V M Singh/HO/NIC@NIC, Sabita Das/HO/NIC@NIC, Amitabha Bhattacharyya/HO/NIC@NIC
Subject: Fw: Re: policy no. 360300/48/12/8500003133

Dear Thakur saab

Pl look into the matter and inform the complainant after mitigating his grievance.

Regards
Ishani

Ishani Dasgupta
Chief Manager
Head Office CRM Dept
Tel :: (033) 22815483
IP No :: 800003 217

—–Forwarded by I Dasgupta/HO/NIC on 04/02/2013 11:15AM —–
To: , , , , , , ,
From: “vinod”
Date: 04/02/2013 11:11AM
Subject: Re: policy no. 360300/48/12/8500003133

REMINDER I

—– Original Message —–
From: vinod
To: [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected]
Sent: Saturday, February 02, 2013 12:08 PM
Subject: Re: policy no. 360300/48/12/8500003133

there’s attached file for reference.

—– Original Message —–
From: vinod
To: [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected]
Sent: Saturday, February 02, 2013 12:06 PM
Subject: Fw: policy no. 360300/48/12/8500003133

REMINDER I

—– Original Message —–
From: vinod
To: [email protected]
Sent: Friday, February 01, 2013 4:13 PM
Subject: policy no. 360300/48/12/8500003133

Mr.Dinesh/Lakshman

This case is regarding a consumer policy holder for mediclaim wide no.360300/48/12/8500003133 with the name Mr.Rajesh Taak .This policy is made on dt 9.10.12 but till date the person dont get his mediclaim cards , and without cards , he hospitalised his wife named Mrs.Asha in the hospital “North Delhi nursing Home” in Ashok Vihar in a hurry , whose orignal papers and discharge slip is also sent for reimbursment but till date he dont get his cards nor the claim is being processed till date . All the original papers are submitted through Agent Code 7029 named Gaurav Anand but no proper reply received till date. According to him he submitted all the papers.

Now, we are in a confusion whether the claim is processed or not .
So look into the matter , if we dont get the proper reply we will take the matter to high authorities and applellate desk for further queries.
rajesh taak
mobile no. 7838269017

note : Telephone numbers given on national insurance policy –TPA whose address is 205-208 anarkali complex , jhandewalan , always replied with ” tel. no. does not exist” , Tel. No. are 011-23610220 , 23610224 , 23611846, For such a reputed Co. like- National Insurance Co. This means there is no update for such things on policy papers handed over to customers. Who is responsible for such a silly mistake done on papers.
And till date no one has even checked out such mistakes on policy papers.

NATIONAL INSURANCE COMPANY LIMITED
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********************************************************************************************
“NDTV Profit Business Leadership Award – Non Life Insurer 2011”
********************************************************************************************
“Most Preferred Automobile Insurer – J.D. Power Asia Pacific 2010”
********************************************************************************************
“Most Preferred Non Life Insurer – CNBC AWAAZ Consumer Awards 2009″….
********************************************************************************************

NATIONAL INSURANCE COMPANY LIMITED
********************************************************************************************
“Skoch Financial Inclusion Awards 2013” – Awarded Certificate of Merit for being amongst
the Top 50 Projects in India during 2012 for NIC’s MicroInsurance and Mobile Plus Services
********************************************************************************************
Rated AAA/Stable, the Highest rating for Financial Strength by CRISIL on
capability to meet policyholder obligations
********************************************************************************************
“Skoch Digital Inclusion Awards 2012” – Awarded Gold for Innovation in Financial Inclusion
initiative for Business Centers’ – One Man Offices in both Static and Mobile Formats
********************************************************************************************
“Top 100 CISO Awards Winner 2012” – For Information Security Practice
********************************************************************************************
“Indian Insurance Awards: Outstanding Social Contributor Award 2012”
********************************************************************************************
“Indian Insurance Awards: Under-served Market Penetration Award 2012”
********************************************************************************************
“NDTV Profit Business Leadership Award – Non Life Insurer 2011”
********************************************************************************************
“Most Preferred Automobile Insurer – J.D. Power Asia Pacific 2010”
********************************************************************************************
“Most Preferred Non Life Insurer – CNBC AWAAZ Consumer Awards 2009″….
********************************************************************************************

NATIONAL INSURANCE COMPANY LIMITED
********************************************************************************************
“Skoch Financial Inclusion Awards 2013” – Awarded Certificate of Merit for being amongst
the Top 50 Projects in India during 2012 for NIC’s MicroInsurance and Mobile Plus Services
********************************************************************************************
Rated AAA/Stable, the Highest rating for Financial Strength by CRISIL on
capability to meet policyholder obligations
********************************************************************************************
“Skoch Digital Inclusion Awards 2012” – Awarded Gold for Innovation in Financial Inclusion
initiative for Business Centers’ – One Man Offices in both Static and Mobile Formats
********************************************************************************************
“Top 100 CISO Awards Winner 2012” – For Information Security Practice
********************************************************************************************
“Indian Insurance Awards: Outstanding Social Contributor Award 2012”
********************************************************************************************
“Indian Insurance Awards: Under-served Market Penetration Award 2012”
********************************************************************************************
“NDTV Profit Business Leadership Award – Non Life Insurer 2011”
********************************************************************************************
“Most Preferred Automobile Insurer – J.D. Power Asia Pacific 2010”
********************************************************************************************
“Most Preferred Non Life Insurer – CNBC AWAAZ Consumer Awards 2009″….
********************************************************************************************

—

Warm Regards

laxman Singh Rawat – Sr. Claim Executive

Save the future of your health’s history…… www.recordxpert.com For Free Consultation call:- 1800 123 44 55

Alankit Healthcare TPA Ltd. | 2E/21 Jhandewalan Extension New Delhi – 110055 INDIA
(B) 011-4254 1234 / 2354 1234 | (M) +91 8800616360 | (F) 011-4254 1201 / 2355 2001 | (W) www.alankit.com | (E) [email protected]

Save Trees, Save Paper: “GO GREEN”

NATIONAL INSURANCE COMPANY LIMITED
********************************************************************************************
“Skoch Financial Inclusion Awards 2013” – Awarded Certificate of Merit for being amongst
the Top 50 Projects in India during 2012 for NIC’s MicroInsurance and Mobile Plus Services
********************************************************************************************
Rated AAA/Stable, the Highest rating for Financial Strength by CRISIL on
capability to meet policyholder obligations
********************************************************************************************
“Skoch Digital Inclusion Awards 2012” – Awarded Gold for Innovation in Financial Inclusion
initiative for Business Centers’ – One Man Offices in both Static and Mobile Formats
********************************************************************************************
“Top 100 CISO Awards Winner 2012” – For Information Security Practice
********************************************************************************************
“Indian Insurance Awards: Outstanding Social Contributor Award 2012”
********************************************************************************************
“Indian Insurance Awards: Under-served Market Penetration Award 2012”
********************************************************************************************
“NDTV Profit Business Leadership Award – Non Life Insurer 2011”
********************************************************************************************
“Most Preferred Automobile Insurer – J.D. Power Asia Pacific 2010”
********************************************************************************************
“Most Preferred Non Life Insurer – CNBC AWAAZ Consumer Awards 2009″….
********************************************************************************************

NATIONAL INSURANCE COMPANY LIMITED
********************************************************************************************
“Skoch Financial Inclusion Awards 2013” – Awarded Certificate of Merit for being amongst
the Top 50 Projects in India during 2012 for NIC’s MicroInsurance and Mobile Plus Services
********************************************************************************************
Rated AAA/Stable, the Highest rating for Financial Strength by CRISIL on
capability to meet policyholder obligations
********************************************************************************************
“Skoch Digital Inclusion Awards 2012” – Awarded Gold for Innovation in Financial Inclusion
initiative for Business Centers’ – One Man Offices in both Static and Mobile Formats
********************************************************************************************
“Top 100 CISO Awards Winner 2012” – For Information Security Practice
********************************************************************************************
“Indian Insurance Awards: Outstanding Social Contributor Award 2012”
********************************************************************************************
“Indian Insurance Awards: Under-served Market Penetration Award 2012”
********************************************************************************************
“NDTV Profit Business Leadership Award – Non Life Insurer 2011”
********************************************************************************************
“Most Preferred Automobile Insurer – J.D. Power Asia Pacific 2010”
********************************************************************************************
“Most Preferred Non Life Insurer – CNBC AWAAZ Consumer Awards 2009″….
********************************************************************************************

NATIONAL INSURANCE COMPANY LIMITED
********************************************************************************************
“Skoch Financial Inclusion Awards 2013” – Awarded Certificate of Merit for being amongst
the Top 50 Projects in India during 2012 for NIC’s MicroInsurance and Mobile Plus Services
********************************************************************************************
Rated AAA/Stable, the Highest rating for Financial Strength by CRISIL on
capability to meet policyholder obligations
********************************************************************************************
“Skoch Digital Inclusion Awards 2012” – Awarded Gold for Innovation in Financial Inclusion
initiative for Business Centers’ – One Man Offices in both Static and Mobile Formats
********************************************************************************************
“Top 100 CISO Awards Winner 2012” – For Information Security Practice
********************************************************************************************
“Indian Insurance Awards: Outstanding Social Contributor Award 2012”
********************************************************************************************
“Indian Insurance Awards: Under-served Market Penetration Award 2012”
********************************************************************************************
“NDTV Profit Business Leadership Award – Non Life Insurer 2011”
********************************************************************************************
“Most Preferred Automobile Insurer – J.D. Power Asia Pacific 2010”
********************************************************************************************
“Most Preferred Non Life Insurer – CNBC AWAAZ Consumer Awards 2009″….
********************************************************************************************

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