Delayed Delivery

Location/place: Kolkata , Howrah

Name of company/service: Home Shop 18

Respected Sir,

I placed an Order for Spice QT53 cell phone on Home Shop 18 from their website www.homeshop18.com , and as per the information in the website it show that the delivery will be done within 6-7 working days and i booked it on 26th March but its 5 April and i have not recieved and product from them , Whenever i call them they keep telling me that i will get it next day morning and they provide me the Courier company (India On Time Courier) telephone number and when i call them up they also dont give any response inpite being helpful they are very rude sometimes spcially when i call the kolkata branch ,

It would be grateful if someone help

Thank you
Sourav


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