Not Giving Proper Service

Location/place: Hyderabad

Name of company/service: 2GB HOSTING

I have my server in the 2gb hosting. from the past one day it is not working. I made a call to service people they said they are doing some work in my server and it will be done with in an hour. How can these people can do the work in my server without intimating me. I have asked that also they are not answering to that question. My server is not working even now also……


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