Location/place: Jaipur
Name of company/service: Levis
I bought a ladies denim for my daughter on 15-08-2012 from Levis store in Raja Park Jaipur. After first wash only within a week, its colour came out completely. I complained to the store repeatedly and they took the denim back and since then they have neither given the refund nor the replacement. They are asking now for more money(half the cost of denim) to give another one, which means I have to pay 1.5 times the price for a new denim. I have complained on their helpline and on their website but they haven’t given any response.
Pradeep Mathur
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