<p><b>Location/place</b>: allahabad</p><p><b>Name of company/service</b>: airtel</p>dear sir
i have been using airtel no. for last 2 years and this year they have deducted nearly 400 rs from my phone on different occasions. latest deduction is of around 90 rs. the main problem is that the customer care people never talk and avoid us like hanging our phone or put us on waiting for as long as 10 minutes. i never got a satisfactory answer from them , frustrated and feeling helpless and cheated i have now come to consumer forum to help me out.
please take action and reaolve the matter.
my phone no. 8127162517….
wrong deduction of money from my phone
Comments
2 responses to “wrong deduction of money from my phone”
-
Namaste Mr. Yadav,
This is to inform you that your concern listed on 26 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [email protected].
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 -
Namaste Mr. Yadav,
We would like to inform you that your concern listed 26 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected].
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Leave a Reply