airtel dth service

Location/place: Bangalore

Name of company/service: Airtel

I had made a complaint regarding remote not working on 15th but closed on 19th saying resolved, I called once again they taken the complaint once again, but on 21st again got SMS saying resolved, again logged the complaint, still complaint not resolved now when I am calling to 080-44448080 they are not lifting my call, if i will call from other no. they will respond and when i ask for the complaint they will put on hold for 2-3 Min and then disconnect.

Pls help in solving just the remote issue or let Airtel take there connection and pay me back all the amount what i have paid to the company till date.


Comments

2 responses to “airtel dth service”

  1. Namaste Shivaji,

    This is to inform you that your concern listed on 24 March 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Shivaji,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected].

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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