Continuous Bad Internet Speed less than 50% at most times

Location/place: New Delhi

Name of company/service: Airtel Broadband

I have a screen shot of the Internet speed that I am getting. after regular reminder and call to the Airtel Customer care still the issue remains unsolved.

It is clear case of cheating customers by not delivering what was promised. When I make call to call center for couple of days it remains perfect. But as days of billing cycle comes the speed starts to decrease. This has been happening on regular basis . I don’t know a proper online medium to post my query so a suggestion will be welcomed.


Comments

2 responses to “Continuous Bad Internet Speed less than 50% at most times”

  1. Namaste Shubhendu,

    This is to inform you that your concern listed on 18 March 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Shubhendu,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected].

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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