Location/place: MUZAFFARNAGAR
Name of company/service: IDEA CELLULAR
Sorry to post this complaint here but i am fed up of calling your customer care and meeting the local office,
I applied for mobile number portability from Reliance cdma to IDEA on 26 FEB 2013, my prepaid number is 9368932868, reliance network was disabled from the same day, i waited for about one week for results, but i did not get services from IDEA till now, after one week when i asked about this from idea customer care they told me that they already activated the services, they told me to go to the local office, when i went to the local office of idea they told that it will be activated within a day, after two days i when my services won’t get activated i again went to local office, he told that he already activated the services, you just call customer care, from that day to till date, i am calling customer care and meeting the local office almost daily according to their given time, but its the 14th day till now my services are not activated, both customer care and local office complaining about each other, now i am tired from all this. This is my important mobile number and its not in service from last two weeks, now i am feeling it as my mistake to choose IDEA services.
YESTERDAY THEY GAVE ME TODAY’S TIME AS USUAL OF 10:30 BUT ITS NOT WORKING TILL NOW AND NOW I DON’T HAVE ANY HOPE FROM THEIR SIDE.
Please do the needful..
LOCAL IDEA OFFICE ADDRESS IS:
IDEA PREPAID OFFICE, NEW MANDI NEAR GAURI CAFE, MUZAFFARNAGAR
Regards,
Amit Malik
09927032400
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