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NO RESPONSE OF ANY COMPLAINT

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AdminPost
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Location/place: MUMBAI

Name of company/service: AIRTEL

I have recharged my mb. 8452020414 on 1st of march with Rs. 152 for net use(500MB 3G & 500MB 2G )but after recharge i didn’t get benifit then i tried to call customer care but my no. have blocked to connect.
then I filed request from my friends mb.
They filed and told me to wait for 24 hrs and there was no solution provided. Then again I filed on 3rd of march but again same reply with no solution.
Then I visited to airtel service center, there the exicutive was contineously asking for transiction Id while i have shown all the proof of recharge online i.e. msg from company balance receipt after a long time he filed my complain but still there is no response since it was an emergency while i have recharged my mb. but till now on 6th of feb it didn’t get recharge .
Kindly do the needful.

Comments

3 responses to “NO RESPONSE OF ANY COMPLAINT”

  1. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Singh,

    This is to inform you that your concern listed on 06 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Singh,

    Further to our discussion dated 06 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Singh,

    We would like to inform you that your concern listed 06 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [email protected].

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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