Location/place: KALYAN
Name of company/service: AIRTEL
Sir,
I am using Airtel prepaid number 9860998630, on 23/02/2013 got a message that Rs. 149 deducted form your account towards internet pack of one month, i shocked to see the message as this request was not raised by me, i am using a simple handset and not at all using internet in that.since then i regularly trying to contact customer care but not able to reach any of airtel executives as they have blocked my number to reach them, then i used another airtel number and anle to reach customer care, they replied me that we can not refund the money and also they don’t have details how it gets activated with my permission. i request concerned authority to look in to this and arrange to refund the money at the e arliest( money is not a big issue but avoiding such incidents may leads to deduct more money to any users accounts, we have to stop this)
regards,
Jitendra Singh Rathore
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