Broadband connection amount refund issue

Mar 1, 2013

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Location/place: Bangaluru

Name of company/service: Bharathi Airtel India Ltd.

I have registered myself for the Airtel Broadband connection in the Month of July 4th, 2012 and paid the initial amount of 1017/- to the Airtel agent. But due to some technical problem the agent told me that the connection can not be provided and the amount will be returned within 7 working days. But till today(1st march, 2012) I did not get any amount back.
The connection details are as below:

Name: Shrishail S. H.
Broadband connection: Airtel
TBLR. CEF NO. : 522321
Tarrif plan: MAX10G
Date: 4th July 2012
Amount Paid: 1017/-

Comments

3 responses to “Broadband connection amount refund issue”

Airtel Presence

March 1, 2013

Namaste Shrishail,

This is to inform you that your concern listed on 01 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [email protected].

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Airtel Presence

March 5, 2013

Namaste Shrishail,

This is to inform you that your concern listed 01 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [email protected].

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Airtel Presence

March 7, 2013

Namaste Shrishail,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected].

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Broadband connection amount refund issue

Comments

3 responses to “Broadband connection amount refund issue”

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