Location/place: Gurgaon
Name of company/service: Vodafone Postpaid services
Dear Concern,
I am using Vodafone corporate Services for my No:- 9899870591 from last few years it has come to my notice that i have been charged incorrectly for bills every monthly basis, this time an alarmingly high bill of Rs8613.00 approx in which shockingly they have charged Rs 6500 for internet usage only and Rs 850 tax, this is just next to impossible as i have never used services for this much amount. When i called customer care to inquire about all this the Agent named Sunny kept my call on hold for more than 30 minutes then i called again and agent named Sanjay kept my call on hold again for 30 minutes. these kind of services are unheard of. This is very shocking and frustrating to make a follow up with these people i want a strictest possible action taken against the company and the executives. I want a complete waiver of these incorrect charges for this month as well as all the previous month bills which i have paid.
Also please send me a copy of my detailed bill summary for last 1 year as I suspect fraud in your calculations.
Supriya
9899870591
Vodafone Post Paid corporate no
[email protected]
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