Refund not processed against flight cancellation by the company

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: New Delhi&lt;/p&gt;<p><b>Name of company/service</b>: Yatra.com</p>Hi, Im so disapoited as I m not getting my refund of flight booking. I had booked a ticket from yatra.com and it was kigfisher flight. But unfortunately that flight was cancelled from their side.
Its been 5 months and till now they are not able to confirm when they are processing the refund. Please help me with that.
Details:
Passenger name: Jaben barbhuiya
Email id : jaben_08@rediffmail.com
Mobile 9582541786