Location/place: SHAHBAD, DELHI
Name of company/service: AIRCEL, MAGESTIC INFOTECH SERVICES
On 31st December 2012, I was called by a executive(Sweta) (from +918285283830) and was offered about Aircel postpaid connection of plan 250rs. I liked the the plan as she told me. Then at that day one field boy had come to me and taken 250rs and gave me the postpaid sim. After 2-3 days another executive(his contact-8802793961 ) came for verification and he verified my address and told me that next day my sim will be activated. but it is being more than 30 days and its still not activated.
Now I call the Sweta(executive) hundred times for the problem but she does not respond my call. But luckily oneday she responded my call and I told her my problem, then she told me that in my address, something is wrong, then she asked me to e-mail her my address and she messaged me her email-id. Then I called to the person(8802793961) who verified my address and asked him about the verification and he told me that he sent all the details with all clarifications and corrections. He told me that its not his problem anymore and suggested me to talk the Sweta. Anyway I have emailed her on the given email-id. I also did a email to aircel complaint email-ids([email protected], [email protected]). After two days a reply came and asked for bill copy. Then I it mailed on that day. A person called me after 2-3 days and told me that my sim will be activated within one day. But it is still not activated.
I am totally harassed and cheated. Please consider my problem and take any step on this problem.
Thank you.
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