doing fraud and false commitment

Location/place: bhopal

Name of company/service: icici prudential

Dear Sir
I Vijay Prakash Singh having a policy No. 05907324 since last 6 year I paid my policy premium regularly last four year. But when the fifth year coming to pay the policy premium. I received a call from ICICI Prudential
I say as followings-
Conversation as.
ICICI Prudential- you Vijay Prakash Singh
Me -Yes
ICICI – You have a policy of ICICI Prudential No. 05907324
Me – Yes
ICICI – I want to told you that your policy is doing by India Info line and the commitment of India info line from ICICI Prudential is break and all your Brokerage money of India Info line about 18000/- is Returned to you and your policy Number is has to be changed, so I send a person to you to sign the paper.
Me – OK sir
Next day again received a call from same
ICICI – Mr. Vijay Prakash Singh
Me – Yes.
ICICI – You receive a call from India Info line for changing a No. of Policy you say that I purchase a new policy and your Brokerege amount is Received you by December
Me- OK Sir,
And I do as he say.
Because ICICI Prudential is a big organization ( Whose add is given by Super Star Amitab Bachchan)
After Some days I received letter from ICICI Prudential and I kept and waiting for December Month.
In Dec I had not receive any amount .
On April I got to the ICICI Prudential office and ask about the policy and commited amount but they say you have a two policy (05907324,15843627) and last policy premium is due than I give him a written complain.
They send me a letter that you have a fifteen days free look period after that no action will be taken again I complaint in Toll free No. ( Four Times)
But same answer fifteen days free look period after that no action will be taken.
In 29th September. I again complaint. At Bhopal consumer forum but till date no result is received by us.
Due to this fraud and false commitment and doing fraud by this organization. I surrender my policy No. 05907324 whose fund value is Rs.80414 and after deduction of 30% its value is Rs.56289.80 but ICICI Prudential credit only Rs.53328.67 in my account. This is also a one type of Fraud.
So, please launch a criminal, fraud and false case against ICICI Prudential and returned my whole money with interest.
Thanking You

Vijay Prakash Singh
E-6, Surendra Vihar
Bagh Mugaliya, Bhopal
Mob. 9981386475
[email protected]


Comments

2 responses to “doing fraud and false commitment”

  1. ICICI Prudential Life Insurance Avatar
    ICICI Prudential Life Insurance

    Dear Mr. Singh,

    We understand our representative has contacted you and acknowledged your concern. Please be assured that the concern highlighted by you is currently being reviewed and we shall keep you posted on the further development of the case.

    Regards,
    ICICI Prudential Life Insurance

  2. ICICI Prudential Life Insurance Avatar
    ICICI Prudential Life Insurance

    Dear Mr. Singh,

    We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication via letter has been dispatched to your registered communication address with the details of the resolution offered.

    In case of any further clarification, please contact us on our Customer Care number 1860 266 7766 or write to us at [email protected].

    Regards,
    ICICI Prudential Life Insurance

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