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Wrong name and several calls a day

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by

AdminPost
in ,

Location/place: New Delhi

Name of company/service: Videocon D2H

Dear Sir, Despite submitting address and Identity Proofs the company added my name as NISHANT KANT where as my ID supports NISHIKANT. They call 4-5 times a day when it comes recharge our account by our side but never hear their customers. I requested several times for the change in name but they say that this is not possible. Why is it not possible to correct a mistake. Mistake should not be done if impossible to correct.
My customer ID is-69267810
Name – NISHIKANT(Not NISHANT KANT)
Request – Correction in name
Complain – Against VIDEOCON D2H

Comments

2 responses to “Wrong name and several calls a day”

  1. Videocon d2h Avatar
    Videocon d2h

    Dear Nishikant,

    We have forwarded your issue to our concerned department and will get it resolved at the earliest.

    Warm Regards,
    Videocon d2h Team

  2. Videocon d2h Avatar
    Videocon d2h

    Dear Nishikant,

    Please note that, your request regarding name correction has been processed at our end through service request number #152778648.
    Please feel free to contact us in future.

    Warm Regards,
    Videocon d2h Team

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