Location/place: Kolkata
Name of company/service: SBI
Twice Amt Debited For Single Transaction Made
DEAR SIR/MADAM,
THIS IS TO INFORM YOU THAT I HAD PURCHASED MEDICINE FROM APOLLO PHARMACY BELGHORIA,KOLKATA-56 ON 21/11/2012 OF Rs 505/- USING SBI DEBIT CARD ENDING 8388.ON CHECKING SBI ONLINE A/C I SAW THAT MY SAVINGS A/C HAS BEEN DEBITED TWICE WITH THE SAME AMOUNT OF Rs 505/- VIDE MID NO 33370250033 ,TID 99312775 ,AUTH CODE 340551 ,PREF NUM 232617030422 ,BATCH 202 & INV 202.POS PRCH
POS 030422 000033370250033 KOLKAT WAS SHOWN AS TRANSACTION ID IN MY ONLINE A/C.THE TRANSACTION WAS DONE USING AXIS BANK TERMINAL.I RANG BACK THE APOLLO AT BELGHORIA AT 03325415850 NEXT DAY BUT THEY TOLD ME THAT THE AMOUNT WILL BE CREDITED TO MY A/C WITHIN 5-6 WORKING DAYS BACK TO MY SAVINGS A/C.TILL DATE THE AMOUNT OF Rs 505/- HAS NOT BEEN CREDITED TO MY A/C.NOW THEY ARE TELLING ME TO CONTACT AXIS BANK.I THEN CONTACTED AXIS BANK BUT THEY TOLD ME TO CONTACT SBI.I CONTACTED SBI CUSTOMERCARE VIA MY ONLINE SAVINGS A/C.THEY PROVIDED ME 2 EMAIL IDS & FOLLOWING NUMBERS
080-25608470 or 1800112211 1800112211 022-27560785, or e-mail at, [email protected], [email protected] MAILED THE QUERY TO THEM 10 DAYS BACK BUT DIDNT GET ANY REPLY NOR I WAS ABLE TO GET IN TOUCH WITH THEM VIA PHONE NUMBERS.EVEN THE SBI WEBSITE IS NOT REGISTERING MY COMPLAINT AS I HAVE TRIED THEIR 10 TIMES.PLEASE HELP ME.
THANKING YOU
SBI DEBIT CARD NO
6220180460400078388
SAVINGS A/C NO
30453097071
BRANCH
BIRATI
MAITREI DEY
09874581055
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