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Deducting balance without any service activation- misbehavior of customer care executives

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by

AdminPost
in ,

Location/place: India

Name of company/service: Tata Docomo

I am using Docomo for Past 2 years, i didnt check my account balance regularly so it makes the company to deduct my balance regularly , i have complained about this to company many times but no use, they will take the complaint and leve it behind. Their customer care executives are acting like they do not have any data regarding our complaints. I regret to say that Tata docomo is the ever worst network.

Comments

2 responses to “Deducting balance without any service activation- misbehavior of customer care executives”

  1. AIRCEL Avatar
    AIRCEL

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    If you still persist the issue with TATA DOCOMO, port to AIRCEL.

    Thanks and Regards,
    Customer Care
    AIRCEL.

  2. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link – http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

    Thanks and Regards
    Customer Care
    Tata DOCOMO

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