mifeelings Deducted amount from mobile balance

Location/place: bangalore

Name of company/service: Tata Docomo

Hi,
I am udaya Kumar P, Without informing to me, docomo company has subscribed Mifeelings service and deducted Rs.7/- from my cell balance at 07-Nov-2012 08:39 AM. They send SMS to me and they mentioned that rs.7/- for renewed.

I don’t know how many times they deducted like this amount from my cell balance. By luck, I saw this SMS.

I don’t know what is that service, how use that service. For what purpose also, I don’t know.

i want u to look into the matter seriously or i will sue to consumer court.


Comments

4 responses to “mifeelings Deducted amount from mobile balance”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link – http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  2.  Avatar
    Anonymous

    thanks
    Docomo reverted my amount back , after chat.
    my number – 9036573374.
    First of all your company persons also don’t know about that “Mifeelings” , please do n’t charge amount like that from me.
    last week Friday already I have applied for “Don’t Disturb” even though your company sending this type of services and collecting my amount. my ser.Req.Id – DND11205420275. Please don’t send any services to my cell.

    If I need to know for new offers, then I will ringup to your customer care and get the information.
    Please don’t send any services like this and don’t collect amount from me.

  3. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO

  4. Dear Customer,

    We would like to inform you that the VAS service has been deactivated and an amount of Rs. 7/- has been credited back to the account. Also DND has been activated.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO

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