Location/place: Andhra radesh
Name of company/service: against Eurakha forbes-Aqua Sure crystal water filter
i Purchased a Aquasure Crystal water purifier in the year 09. it worked good for 2 year and after 2 years, the two filters were changed as the water is not purifing properly, later after the new filter’s installed, the water is not purifing properly, there is no difference in the purified water and the tap water, the service person is arguing that he cant help with that as our area is not getting good water,he used some water checking meter which he has with him and he checked both the tap water and the filter water and the tap water shows 388, and the filter water shows 365.there is merely 22 value change. i still feel the crystal in the water when it takes in the mouth. where as the earlier filters has a good filter, in which i hardly find any water crystals when taken into the mouth. i still preserve the older filters to show the difference. in case he stick to his saying that water is filtering then i have the older filters which has a good filtering compared to the new one, i can show the difference of both filters, which they can experience. so i would like to file a complaint with consumer forum kindly help me by guiding me with your usefull suggestions. what sort of proof is needed to file a complaint with consumer forum, how can the water be tested, and where it can be tested, kindly guide me
thanks in advance
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