Location/place: India
Name of company/service: Air india
Hi, Just now i booked a ticket for my aunt through online airindia booking with PNR#ZE71D. As per air india rule on website, I am suppose to get 50% off on base fare but when I completed transaction I was charged full though I have filled all required fields for senior citizen. When I contacted customer care they told I cant book concession tickets online though they have the option with them. This is really disgusting and cheating people. Air india should be sued for putting false information on public.
Since I belong to quota of common people air india have the right to cheat me otherwise the all netas and babus will get whatever concession they want. 3 cheers to air india
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