Mobile not working properly and seller not giving support

Location/place: Jaipur

Name of company/service: IT

Hello Team,

Greetings for the day..!!

My name is Ayush Bindal I am writing you from Jaipur(Rajasthan). In the month of May 2012 (16-May 2012) I purchased a cell phone from Ebay.in from the seller name – Mobileaccesories Store for Rs. near about 15000/- .

There was the problem in the phone since I purchased for that for that I also said to the seller but he said it will be ok soon. After that phone is not getting switch on / it’s not getting booted up on 27th July. On the same day I dropped a mail to the seller, he said to courier the device. I couriered my device on 28th July 2012 and it also reached to him on 31st July 2012.

Since then he has not giving me the proper support, every time I ask for my phone he says wait for some time / wait for this week only. I really got very feed up of all this which he is doing with me.

Some Information about the seller :
Store Name on Ebay.in- Mobileaccesories
Name – Yogen Ved
Contact No. – 09428520447
Address – 305 Gayatri Apts,Nizampura ,Opp ranchod rai mandir ,Bbaroda -390002

Please help me out in getting my phone amount refund or new phone in replacement.

If you guys also want my mail communication between the seller, I also can provide that since of last 1 month and continuing.

Please do the need full ASAP.

Waiting for your earliest response over the acknowledgment of the mail.

Thanks & Regards,
Ayush Bindal
09928862689


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