irrelevant charges on credit card

Location/place: Pune

Name of company/service: Standard chartered credit card

Hi,
I was using credit card of standard chartered bank. After paying all the dues, I have stopped using the card at one point of time. And later they had applied some hidden charges to the card which I was unaware. I did not get any statment in my mail box or hard copy for the same. They have accumulated the interest charges on the amount which I have never used. After 2 yrs when I got my CIBIL report, at that time I got to know that there is some charges on this credit card. When I went to bank and asked, they said I need to pay 15000 Rs. for nothing I have used. They are not ready to reverse the amount. I have sent lot of mails, and I see that they want to snatch money from customer. Please do needful for this.


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