Location/place: New Delhi
Name of company/service: Airtel: Digital TV
I bought Airtel Digital TV online on 13th July, 2012. As mentioned in the site, customer will get a reebok watch and a Make My Trip gift voucher.
After installation I called Airtel customer care, they informed me that I will get these item through courier.
On 29th July I registered a complaint with them as i didn’t receive the items yet. They asked me to wait for 15 day.
But still (on Aug 21, 2012) I didn’t get these items. Now, when i call customerr care they say that they are forwarding my call to their senior but call does not get connected and then they say that their senior will call me but I didn’t get any call from Senior Executives.
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