Location/place: Hyderabad
Name of company/service: IFB
Hi,
It’s so pathetic and concerning situation we are facing after buying a IFB top loader – model – 8061. Ever since we bought (2nd jan 2012) always had one or the other issues to run and every time we approached customer care people they never turned out soon.. It’s been few months that we purchased the product and never used the machine to the fullest… now its lying as a rock in my home, many follow-ups, too many calls happened and executives never turn up.. It’s a pathetic situation that we as customer buy an IFB machine and never get to use it and on top of it with all our patience we need to follow-up with those guys and even after so much of trouble taken you never turned up. I beg and please you guys to please replace my machine with a new one, else please return back my money. I have lost all my patience and money on this, now I want to get this to a closure. Trying all my means to approach you guys.. One of the worst service I have ever seen in my life and never heard from other company users too..
Please at least now understand and react immediately.
Swetha
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