i paid for new wi-fi modem but bsnl supply me old modem

Location/place: kasauli , solan .hp

Name of company/service: BSNL

complain against BSNL, sir i get connection of bsnl and i paid full payment of wifi modem .bsnl supply me
old modem and now they are refuse me to pay or replacement of old modem .i had collect all information
from rti act 2005 and but still they are not attending me and give me proper reply .so sir pls help me to get
my money back or ..get new modem ..for wich i hav paid .


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