Location/place: Kolkata
Name of company/service: Great Eastern Trading Co.
On august 15′ 2012, I checked out in the Anandabazar patrika(kolkata) that “Great Eastern Trading Co.” is providing an exciting offer for Independence day for various product of different companys. The main highlights of the news was as below —
1. Book any product with only 65/- cash and pay the rest in 24 easy EMI
2. For any LCD and LED tv, get free DTH connectivity.
Looking at the aforesaid, any person will obviously get attracted, I was not an exception. In the evening I visited their Showroom located at Sinthi More, B.T. Road(Kolkata). And then I got surprises which were not something pleasant…
1. DTH connectivity is not free, the customer has to book with 600/- as an advance and while the installation is done, I have to pay the rest 841/- . I didn’t get the meaning of “FREE” over here. However some more surprises were still waiting for me…
2. The 65/- advance booking and 24 EMI are solely meant for those customers who are already under some loan from Great eastern Co.
Hearing all this first I decided to return back, but as a normal intuition of a middle class family goes, I changed my mind and decided that as I am already in, let me`manage it in some other. I put my choice in front of the respective salesman and got to know that the TV costs 7490/- rupees. i paid that by credit card with a plan in back of the mind to convert in in EMI. Suddenly the salesman run to me stating the price is 8790/- and not 7490/- and I have to pay the rest of amount which eventually, I had to as well. Now I don’t have any choice but to pay that additional 1300/- rupees in my next credit card statement which could have been incurred inside the first swiping time.
Please look into the issue and take strict action against The Great Eastern Trading Co for fraud advertisement in popular newspapers and harrassing people.
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