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Leagal Notice on Bills which i am not entiteled

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by

AdminPost
in ,

Location/place: Bangalore

Name of company/service: Tata Docomo

had availed a Tata docomo connection in the month of September 2011 and I was provisioned with a connection Post paid Account Number 909595407
Post which I found I am not using the bandwidth I subscribed so converted my connection to Prepaid and before converting they had me clear all my bills and after which it was converted I got a confirmation on Dec6 my connection is converted against request number 288815737 photon wiz no 7204030536 post which I am getting calls to settle bills even after conversion a balance of 2420/- and a legal notice is issued I need help from Consumer forum to address this issue.

Comments

2 responses to “Leagal Notice on Bills which i am not entiteled”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  2. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    As per our records we found that there is no request for Post to pre migration. Hence we kindly request you to provide us the details of your post to pre migration, when and where you had given which will assist us in doing the needful

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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