why 1year expired our land line conecttion?plz get soon.

Location/place: kolaghat

Name of company/service: BSNL Land line conection

hello,i am shirsendu duya.Post-kolaghat,Village-bathan beria.my land line conecttion has been lost before 1years and we complained time at time.but we have no reply.so plz take a action on it.we hopefuly with you(sir).

recuested members
shirsendu duya
phno:-(03228)257869