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TATA DOCOMO POST PAID MNP ISSUE ADVANCE AMOUNT TAKEN

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by

AdminPost
in ,

Location/place: Bangalore

Name of company/service: TATA DOCOMO

HI,

I had applied for tata docomo postpaid plan of Rs. 899/- and wanted my current number 9900994330 (airtel) to be ported through MNP. The executive came and asked me the fill the form, and took a cheque of Rs 899/- in favour of TATA TELESERVICES LTD Dated 21/07/2012.Also they asked me to give the MNP code. After giving all the documents a person came for my address verification. Till Now my number has not been ported to tata docomo. when I called the customer care they are saying ” This is sales department and we cannot do anything, please call 121 from a tata docomo postpaid or walky.” I am not able to reach anyone and get the information. Interestingly the amount(Rs 899/-) has been deducted from my account by depositing the cheque.

Request you to do the needful.

Thanks & Regards,

Arbind Choubey

+919900994330

Comments

2 responses to “TATA DOCOMO POST PAID MNP ISSUE ADVANCE AMOUNT TAKEN”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Arbind,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Arbind,

    We are unable to find any details of your number. We would request you to contact your Donor network Airtel in this regard.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

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