samsung- a company with big name but worst service and products

Location/place: srinagar

Name of company/service: samsung

i just bought a new samsung 32 inch tv..(lcd 32d580) …its not even two months tat i hav used it…i get a problem of black screen..means i can hear d sound but can’t see anything on the tv…i called the customer care people and lodged a complaint…it was under warranty…the service center responded after few days…they told panel and pcb are not working…parts are not available…i hav been waiting since 5 days….and when ever i call they put me on hold and everytime a different persons picks up the phone…and it goes to square one…so friends plz dont trust this company and its products….i m still sufferening…the hard earned money u put in to buy such costly products and in two months u see them at service center..the worst of experiences of my life


Comments

4 responses to “samsung- a company with big name but worst service and products”

  1. Dear Customer,

    Thank you for becoming a patron of Samsung product and writing to us

    We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

    Thanking and assuring you for best services always.

    customer Satisfaction
    [email protected]

  2. i just bought a new samsung 32 inch tv..(lcd 32d580) …its not even two months tat i hav used it…i get a problem of black screen..means i can hear d sound but can’t see anything on the tv…i called the customer care people and lodged a complaint…it was under warranty…the service center responded after few days…they told panel and pcb are not working…parts are not available…i hav been waiting since 5 days….and when ever i call they put me on hold and everytime a different persons picks up the phone…and it goes to square one…so friends plz dont trust this company and its products….i m still sufferening…the hard earned money u put in to buy such costly products and in two months u see them at service center..the worst of experiences of my life

  3. Dear Customer,

    Thank you for becoming a patron of Samsung product and writing to us

    We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

    Thanking and assuring you for best services always.

    customer Satisfaction
    [email protected]

  4. Dear Customer,

    Thank you for becoming a patron of Samsung product and writing to us

    We sincerely regret the inconvenience caused to you. With reference to your query we are still waiting, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

    Thanking and assuring you for best services always.

    customer Satisfaction
    [email protected]

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