984197079 A/C No. TATA charge me tow month bill but i have already pay the previous bill by tata docomo online payment, which is not resisted with them.

Location/place: chembure

Name of company/service: TATA DOCOMO

Hi,
This is Rohan Gavkar, I have a service with Tata DoCoMo 984197079 A/C No., I have already pay the bill for the month of Nov-Dec which is Rs. 279. by Tata DoCoMo on-line portal but this payment was not registered with them but Rs. 279 deducted form my account. So this month TATA charge me Rs. 633 tow month bill Nov-Dec and Dec-Jan but I have already pay the Nov-Dec bill. they are not response me properly.


Comments

2 responses to “984197079 A/C No. TATA charge me tow month bill but i have already pay the previous bill by tata docomo online payment, which is not resisted with them.”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata Docomo Avatar
    Tata Docomo

    Dear Rohan,

    Kindly visit the nearest Tata outlet with the bank statement for further proceedings.

    Thanks and Regards,
    Customer Care,
    Tata DOCOMO

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