8097813577 -problem facing of balance deduction without activating service

Location/place: Mumbai

Name of company/service: Tata Docomo

I want to inform you that on 25/12/2012 the sum of about 39 rs deducted from my number 8097813577 without any service activated (they tell I have activated Powerplay Cricket Service). I have complained 2 times but nobody listen. I want my balance back because I am not using any service. I just use this number for calling. I complain but they say go to Tata Gallery. What can I do ? When they get more balance they deduct from it. Tata Docomo costumer are fed up of. -SALMAN HASAN


Comments

2 responses to “8097813577 -problem facing of balance deduction without activating service”

  1. Dear Customer,

    We appreciate your patience on this.We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    An amount of Rs.39 has been already adjusted in your number on 25-DEC-2012.

    Thanks and regards,
    Customer Care
    Tata DOCOMO

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