sir
i had file complained for wrong balance deduction and data deducted wrongly.
my service no is
221119486
221204264
221163897
i had 2GB 3G data yesterday.
today 500mb extra 3g data has been deducted (lost) wrongly. i am telling you when i have used internet.
at 1.42am today midnight after some use of internet , i had 1903.61 MB 3G and 11.3MB 2G data.
i had cheked data balance today at 4.15am (by the help of MBAL to 55333)
i had 1903.61 MB 3G and 11.3 MB 2G data.
when , i checked again at 4.46am today.
data balance was shown 1748.78 MB.
i have not used internet between 1.45am to 4.45am tonight.
but 1903 mb -1748mb = 155mb 3g data has been deducted.
when ,i used internet today between 5am to 6am.
at 6.19am , there was 1553.12mb data in my account .
i had not use internet between 6am to 7.30am .
when i checked data balance today morning at 7.32am .
i am very shocked data balance is being shown 1114.45mb .
my 1553mb – 1115mb = 340mb 3g data has deducted wrongly.
PLEASE note my complaint and my extra deducted data 500mb 3g data should be refund very soon.
otherwise i am going to forward this mail to TRAI and consumer forum.
-GANESI RAM
9798423393
reliance customer.
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