Location/place: BELGAUM, KARNATAKA
Name of company/service: AIRTEL
I HAVE RECHARGED MY AIRTEL SIM WITH RS 749 DATA PACK WHICH GIVES 4 GB 3G DATA WITH 1 MONTH VALIDITY. AFTER RECHARGING WHEN I CONNECT TO THE INTERNET THE DATA SPEED IS VERY SLOW. PREVIOUSLY THE DATA SPEED IS VERY GOOD. I LODGED COMPLAINT WITH AIRTEL CUSTOMER CARE BUT NO USE. THEY GIVE ME A 3 DAYS TIME PERIOD TO RESOLVED IT BUT TILL NOW IT IS NOT RESOLVED. I AM THINKING THAT AIRTEL IS DOING IT KNOWINGLY.
Namaste Mr. Das,
This is to inform you that your concern listed on 22 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
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Namaste Mr. Das,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected].
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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