Location/place: mumbai

Name of company/service: airtel

I activated 3G service on my mobile.
I was told you will get 7.2Mbps max download speed.
But when i am actually downloading it gives speed of 100 to 150Kbps, not more than that.
when asked about the same airtel representative told that it can give you upto 7.2Mbps depending on the situation.
so i asked tell me the place where i will get this 7.2 Mbps download speed, which is still unanswered
i launch this complaint with team Akosha too they quite aggresivaly started the proceedings but lost the momentum in between.
also one of airtel executive called me and advised to stop using this services.
hope you will give me a satisfactory result over the above complaint.


Comments

2 responses to “3G service”

  1. Namaste Mr. Belwalkar ,

    This is to inform you that your concern listed on 15 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Belwalkar ,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected].

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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