Location/place: Faridabad

Name of company/service: symphony limited.com

I bought the symphony air cooler on 22 May 2013 after 15 days problem occured in its cooling pump,so i call its customer care,they gave me a complaint number and assure me that against this will be taken in 24hours,but no action were taken against it…
MY Complaint no.is SAI-7f 13003 Dilip Anand mobile no-9871453005.
My product Serial no.is 14A1613A26505
Following are my details:
Mobile no.is 9810119905
Email-id [email protected]
Address-hno.103, sector-29 near holy child public school,friends enclave,faridabad,haryana.